Privacy Policy PSG777 — Member Personal Data Protection

1Introduction

PSG777 understands that your privacy is something of great value. As a trusted online entertainment platform in Malaysia, we take the responsibility of protecting personal data very seriously. This Privacy Policy is designed to give you full clarity on how we handle the information you share with us.

This document applies to all users and registered members of the psg777.vip platform, including those accessing our site via desktop browser or the official PSG777 mobile app. This policy forms part of our overall Terms and Conditions and should be read alongside that document.

We believe that strong privacy not only fulfils legal obligations, but also forms the foundation of trust that builds long-term relationships between PSG777 and every valued member. As such, we continuously strive to be more transparent, accountable, and proactive in all matters related to data management.

2Personal Data We Collect

PSG777 only collects data that is genuinely necessary for legitimate purposes in operating the platform, complying with regulations, and delivering the best service to members. The following are the categories of data we may collect:

Registration and Identity Information:

• Full name as shown on official identification documents
• Date of birth for age verification (18 and above)
• Email address and mobile phone number
• Username and password (stored in encrypted hash form)
• Current residential address for verification purposes

KYC Verification Documents:

• Copy of Malaysian Identity Card (MyKad) or valid passport
• Proof of address such as a utility bill or recent bank statement
• Bank account or digital wallet details for payment purposes

Usage and Technical Data:

• IP address, browser type, and device information used
• Access log data including timestamps, pages visited, and actions taken on the platform
• Betting, deposit, and withdrawal records for audit purposes
• Game preferences and activity records within the psg777 platform

3How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to the operation of the PSG777 platform. We do not use your data for any purpose you did not consent to at the time of registration.

• Account Management: Creating, verifying, and managing your member account at psg777.
• Payment Processing: Processing deposits and withdrawals securely through your chosen payment method.
• Identity Verification (KYC): Verifying your identity to comply with anti-money laundering regulations.
• Platform Security: Detecting and preventing fraud, unauthorised access, or suspicious activity.
• Customer Support: Answering enquiries, resolving complaints, and providing technical support.
• Service Improvements: Analysing usage patterns to improve the user experience on the psg777 platform.
• Marketing Communications: Sending promotional information and bonus offers (with your consent only).
• Legal Compliance: Complying with applicable legal and regulatory obligations.

Every use of data is grounded in a valid legal basis — whether to fulfill a contract, serve a legitimate interest, meet a legal obligation, or act on consent you have explicitly provided.

4Data Sharing and Disclosure

PSG777 does not sell or rent your personal data to any third party for marketing or commercial purposes. However, there are certain situations where we may need to share some of your information with selected parties.

• Payment Service Providers: Minimal transaction data is shared with trusted payment processors to enable deposits and withdrawals to be processed securely.
• Identity Verification Providers: KYC information may be shared with registered and trusted third-party verification services.
• Game Providers: Minimal technical data is shared with game providers to enable seamless access to games on the psg777 platform.
• Legal Authorities: We will disclose information if required to do so by law, court order, or a legitimate request from a law enforcement agency.
• Business Transfer: In the event of a merger or acquisition, member data may be transferred to the new entity, subject to equivalent protections.

All third parties we work with are bound by strict data protection agreements and may only use shared data for the specified purposes.

5Cookies and Tracking Technologies

The psg777 platform uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and analyze website usage patterns. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting anonymised information about how you use the psg777 platform to help us identify technical issues and improve performance.
• Functional Cookies: Storing your preferences such as language, currency, and display settings to provide a more personalised experience.
• Analytics Cookies: Helping us understand which pages are most popular and how users interact with our content.

You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality or your experience on the psg777 platform. Continued use of the platform after reviewing our cookie policy is considered consent to the use of cookies as described.

6Data Security and Protection Measures

PSG777 continually invests in the latest security technologies and procedures to protect your personal data from unauthorised access, loss, misuse, or disclosure. The security measures we implement include:

• 256-bit SSL encryption for all data in transit between your device and psg777 servers
• Passwords stored in irreversible hashed format
• Enterprise-grade firewall and intrusion detection system operating 24/7
• Strict access controls — only authorised staff may access sensitive member data
• Regular security audits by independent cybersecurity experts
• Two-factor authentication (2FA) is available to protect member accounts
• Real-time activity monitoring to detect suspicious patterns
• Secure data backups and a comprehensive disaster recovery plan

While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role in keeping your psg777 account safe by using a strong password and never sharing your login credentials with anyone.

7Your Rights Regarding Personal Data

As a PSG777 member, you have certain rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights.

All data rights requests will be processed within 30 business days of receipt. For more complex cases, we will notify you if additional time is needed. Please note that certain requests may be subject to specific legal restrictions.

8Data Retention Period

PSG777 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. The following are our general data retention guidelines:

• Active Account Data: Retained for as long as your account remains active on the psg777 platform.
• Data After Account Closure: Core records are retained for a minimum of 5 years to meet anti-money laundering compliance requirements.
• Financial Transaction Records: Retained for 7 years in accordance with standard financial regulatory requirements.
• Log and Security Data: Access and security logs are retained for 12 months for incident investigation purposes.
• Marketing Data: Retained until you withdraw consent or request deletion.
• KYC Documents: Retained for the period required by applicable identity verification regulations.

Once the retention period has ended and there is no legal requirement to continue storing your data, it will be securely deleted or anonymized in accordance with established procedures.

9Children's Data Protection

The PSG777 platform is strictly for individuals aged 18 and above. We do not target or knowingly collect personal data from anyone under 18. If we discover that a minor's data has been collected without proper age verification, we will take immediate steps to delete that data and close the account.

Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental control software to prevent access to online gambling platforms.

10Changes to This Privacy Policy

PSG777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will:

• Displaying a clear notice on the psg777 platform homepage regarding the changes
• Sending email notifications to all registered members
• Updating the "Last Updated" date at the top of this document
• Archiving previous versions of this policy for member reference

Continued use of the psg777 platform after a policy change takes effect constitutes acceptance of the updated terms. If you disagree with any changes, you have the right to close your account before they take effect.

We encourage you to review this page periodically to stay informed about how we protect your privacy.

11Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our privacy team. We are committed to responding within a reasonable timeframe and resolving every issue with full professionalism.

• Support Email: [email protected]
• Operating Hours: 24 hours a day, 7 days a week
• Language: Bahasa Melayu and English
• Target Response Time: Within 2 business days for general inquiries; 30 days for formal data rights requests

For formal data rights requests (access, correction, deletion), please submit a written application along with a copy of your identification document for identity verification before we process your request.

This Privacy Policy is effective from January 1, 2026. This version supersedes all previous versions of the PSG777 Privacy Policy.